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Avaya Aura Platform

The Avaya Aura Platform delivers a different approach to engaged communications, transforming traditional, single-purpose solutions for voice, video, email and instant messaging into a true multimedia, multimodal architecture:

  • Enabling Multi-Modal Unified Communications and Omnichannel Customer Experience Solutions
  • Delivering Cost Savings and a Smart, Evolutionary Path for Your Existing Communications
  • Integrating Communications Into Critical Business Processes 

The Avaya Aura Platform is made up of the following solution components:

  • Avaya Aura Presence Services
  • Avaya Aura System Manager 
  • Avaya Session Border Controller for Enterprise (ASBCE)
  • Avaya Aura Application Enablement Services

Avaya Aura Applications:

  •  Avaya IX Workplace
  • Avaya IX Messaging
  • Avaya Multimedia Messaging
  • DevConnect Applications

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Avaya Aura Session Manager

Avaya Aura® Session Manager supports the innovative session-based architecture that makes it possible to manage users and multimedia communications features across enterprise networks, including Avaya and third party communications systems. Session Manager provides the capabilities to integrate and interoperate PBXs and other communications systems, provides users in any location with access to real-time communications services and enables them to take their communications “profile” with them anywhere in the network.

Avaya Aura Communication Manager

Avaya Aura® Communication Manager builds on the Session Manager core to provide a comprehensive software foundation for real-time voice and video communications. Avaya Aura Communication Manager delivers more than 700 services for unified communications, including support for mobility, customer contact, messaging, auto attendant, multimedia conferencing and E911. Avaya Aura Communication Manager has the flexibility to support a wide variety of devices including SIP and H.323, as well as legacy digital and analog devices. For network connectivity, it supports global industry-standard communications protocols over a variety of different networks.

Avaya Aura Presence Services

Avaya Aura® Presence Services integrates and distributes rich presence capabilities across a wide range of business environments and now includes Avaya Multimedia Messaging. A multi-protocol, open standards-based platform, Avaya Aura Presence Services collects, aggregates, and publishes presence from and to multiple sources and clients, serving as a common collection / distribution point. In addition to serving clients and collecting from sources across the Avaya portfolio, Avaya Aura Presence Services operates across Microsoft desktop applications as well as other third party sources allowing presence implementation without incurring the expense of third-party solutions.

Avaya Aura System Manager

Avaya Aura® System Manager is a centralized, secure, browser-based management console that provides network administrators with an integrated, intuitive solution for network management. It includes provisioning, user administration, dial plan management, routing policies, security, fault / performance monitoring, reporting and license management. Delivering a common, enterprise-wide management framework across users, capabilities and applications—including other vendor’s solutions—results in better data consistency, faster deployment, lower total-cost-of-ownership and less training.

Avaya Session Border Controller for Enterprise (ASBCE)

Avaya Session Border Controller for Enterprise (ASBCE) secures the real-time communications that flow beyond the borders of your network. Built from the ground up to support enterprise SIP trunking requirements, it includes a set of advanced security features and an optional remote worker capability that extend the power of the Avaya Aura Platform throughout your enterprise.

Avaya Aura® Application Enablement Services

Avaya Aura® Application Enablement Services is a set of software interfaces that provide connectivity between external applications and Avaya Aura Communication Manager. Using Application Enablement Services, software developers can write client applications in the programming language or protocol of their choice—enabling customers and DevConnect partners to integrate the Avaya Aura Platform with hundreds of communications and business applications.

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